AI tools help businesses by automating tasks, analyzing data for better decisions, personalizing the customer experience, improving operations, predicting trends, and boosting efficiency. This betters employee productivity letting them focus on more important work.
So, it’s no wonder that a McKinsey survey shows that 72% of companies use AI tools to improve various business functions. In this article, we will explore the top 9 AI business tools for different uses, their key features, and pricing. We will also discuss choosing the best AI business tool for your business needs.
- Data analytics
- Chatbot for customer support
- Content creation and marketing
- Image and video creation
- Project and task management
- Customer engagement and CRM
- Cybersecurity
- Scheduling and time management
- Email and inbox management
- How to choose the right AI tool for your business
- Use AI business application tools to improve efficiency and competitiveness
- People Also Ask
Data analytics
Tableau
- G2 Rating: 4.4/5 (2,150 Reviews)
- Best For: Data analytics
Tableau is a tool that helps businesses understand their data. It collects data from different sources and combines it into one place. Tableau lets you explore data visually, creating interactive dashboards and maps to uncover trends.
You can easily share your findings with others. Used in many industries, Tableau helps businesses make better data-driven decisions. Tableau works across many industries, such as banking, education, healthcare, and real estate.
Key features
- AI data storytelling: Through AI, users can create easy-to-read summaries of key metrics called insight summaries. It also predicts user questions and suggests new ones.
- Scalability: Can handle large amounts of data. Through Tableau Agent, you can also speed up data analysis.
- Automatic data identification: Detects data types, like whether a field contains location or personal info. It can also read tables from PDFs and text files.
- User-friendly interface: Adopts a drag-and-drop setup that is easy to use, even for those without technical skills.
Pricing
Plan | Price | Billing |
Creator | $70.00 per user | Monthly |
Explorer | $42.00 per user | Monthly |
Viewer | $15.00 per user | Monthly |
Chatbot for customer support
Drift
- G2 Rating: 4.4/5 (1,251 Reviews)
- Best For: Chatbot for customer support
Drift is an AI tool that helps businesses turn website visitors into customers and answer customer questions. It uses your company’s information to answer simple questions.
This lets your team focus on more important tasks. Drift helps sales and customer care teams work more efficiently by handling easy questions. Many businesses use Drift to improve service and save time.
Key features
- Routing: Automatically directs customers to the right team member or step in the sales process.
- Personalized playbooks: Customizes chat flows to guide visitors, capture leads, and improve conversions.
- Email campaign automation: Automates email sending to save time and boost customer engagement.
- Real-time analytics: Tracks customer interactions live to help businesses make better decisions.
- Conversational AI: Provides 24/7 customer support with human-like interactions to assist users anytime.
Pricing
Plan | Price | Billing |
Premium | Starting at $2,500. | Monthly |
Advanced | Contact Drift for more information. | Monthly |
Enterprise | Contact Drift for more information. | Monthly |
Content creation and marketing
HubSpot
- G2 Rating: 4.4/5 (12,241 Reviews)
- Best For: Content creation and marketing
HubSpot Marketing Hub is a tool that helps businesses manage their marketing efforts. It combines email marketing, CRM, and automation into one platform. You can easily create and track email campaigns, manage contacts, and analyze your marketing performance. It also helps with social media and can integrate with Google Search Analytics. With HubSpot, you can save time and improve your marketing results.
Key features
- Adaptive testing: Use machine learning to run tests and optimize conversion rates.
- Integration: Sync data and map objects by integrating with tools like Salesforce.
- Email marketing: Run email campaigns with automation and detailed reporting.
- Lead generation: Capture and nurture leads using forms and management tools.
- Automation: Automate workflows and use bots to engage with customers.
- Content creation: Create and improve content with AI tools that analyze performance and provide insights.
Pricing
Plan | Price | Billing |
Marketing Hub Free | $0 | N/A |
Marketing Hub Starter | $20 | Monthly for one core seat |
Marketing Hub Professional | $890 | Monthly for three core seats |
Marketing Hub Enterprise | $3,600 | Monthly for five core seats |
Image and video creation
DALL-E 2
- G2 Rating: 3.9/5 (32 Reviews)
- Best For: Image and video creation
DALL-E 2 is a new AI tool that can create images from text. You describe what you want, and the AI creates a picture. It’s better than the old DALL-E, making more realistic images. DALL-E 2 uses a special process to link text and images, creating unique and accurate pictures. It’s a big step forward in AI art.
Key features
- Image editing (inpainting): Can edit images by adding or removing elements with text commands. The edits blend seamlessly.
- Conceptual fusion and precision: Combines styles, elements, and attributes into unique designs. Users can control details like color and texture.
- Canvas expansion (outpainting): Extends images beyond their original boundaries, allowing for larger, creative compositions.
- Text-to-image translation: Converts text into detailed images. It uses “diffusion” to turn random patterns into visuals.
- Enhanced realism: Creates lifelike images with 4x the resolution of the original model. The results are sharper and more natural.
Pricing
- Contact DALL-E 2 directly for its pricing information.
Project and task management
Asana
- G2 Rating: 4.4/5 (10,608 Reviews)
- Best For: Project and task management
Asana helps teams manage goals, projects, and portfolios more easily. Its AI automates workflows, summarizes project updates, and tracks risks. You can use it to create reports and get quick project status overviews.
AI features also schedule subtasks and suggest smarter goals based on past data. It spots risks and blockers early, so you can fix problems before they grow. Plus, it answers questions about your projects, giving you a clear view of what’s happening (or not).
Key features
- Tracks progress in real-time: Keep everyone updated by monitoring project status and sharing progress across teams.
- Simplifies work requests: Streamline requests with customizable forms and workflows for easier team management.
- Unlimited projects and tasks: Create as many projects and tasks as needed, even in the free version.
- Multiple project views: Organize your work in ways that fit your style, like lists, calendars, or Kanban boards.
- Unlimited file storage: Easily store and access project-related files without limits, even for free.
- Unlimited comments: Collaborate efficiently with unrestricted task comments in the free version.
Pricing
Plan | Price | Billing |
Personal | $0 | For the first ten users |
Starter | $10.99 | For 500 seats per month |
Advanced | $24.99 | For 500 seats per month |
Enterprise | Contact Asana for further information | Yearly |
Customer engagement and CRM
Salesforce Sales Cloud
- G2 Rating: 4.4/5 (23,095 Reviews)
- Best For: Customer engagement and CRM
Salesforce Sales Cloud is a tool that helps sales teams manage their work. It tracks customers, deals, and sales reports. The tool can connect to other tools and custom software. Salesforce Sales Cloud also uses AI to automate tasks and give sales teams important information. This helps sales teams work faster and close more deals.
Key features
- AI-powered sales predictions: Uses advanced AI to forecast revenue and predict deal success.
- Comprehensive customer insights: Provides key customer data, including communication history and contacts.
- Streamlined opportunity tracking: Manages deals, tracks sales stages, and updates the pipeline.
- Simplified workflow automation: Automates repetitive tasks with easy drag-and-drop tools.
- Actionable reports and visual dashboards: Offers tools to track metrics, visualize data, and create custom reports.
- Customizable for business growth: Scales with your business, letting you add or remove features as needed.
Pricing
Plan | Price | Billing |
Starter Edition | $25 | Monthly |
Professional Edition | $80 | Monthly |
Enterprise Edition | $165 | Monthly |
Unlimited Edition | $330 | Monthly |
Cybersecurity
Darktrace
- G2 Rating: 4.4/5 (27 Reviews)
- Best For: Cybersecurity
Darktrace is a cybersecurity tool powered by AI. It uses machine learning to find and stop cyber threats in real-time. The platform learns how a company’s network normally works. In this way, it can spot unusual activity or possible security issues. For instance, its autonomous response feature can act on its own to stop threats before they cause damage.
Key features
- Comprehensive threat visibility: Monitors all environments, including cloud, IoT, and traditional networks, for a complete threat overview.
- Unusual behavior detection: Uses machine learning to identify patterns and flag potential threats
- Automated threat response: Takes automatic actions to neutralize threats without human input.
- Real-time threat detection: Continuously analyzes network activity to respond swiftly to security incidents.
- Adapts to new threats: AI evolves to recognize and respond to new attack methods.
Pricing
Contact Darktrace directly for its pricing information.
Scheduling and time management
Motion
- G2 Rating: 4.0/5 (93 Reviews)
- Best For: Scheduling and time management
Motion App is a productivity tool powered by AI that improves time management for individuals and teams. It works as more than just a simple calendar or task manager. By automating daily planning, it organizes your schedule efficiently. It also creates smart to-do lists and helps schedule meetings effectively.
Key features
- Time blocking: Set specific times for focused work, meetings, or breaks.
- Tool integrations: Connect Motion AI with apps like Gmail, Google Calendar, Microsoft Teams, and Zoom.
- Project management: Break large projects into smaller tasks with clear deadlines.
- Automated task management: Motion AI schedules your tasks based on their deadlines and importance.
- Dynamic rescheduling: If plans change, Motion AI adjusts your schedule automatically.
Pricing
Plan | Price | Billing |
Individual Pro | Starting at $19 | Monthly |
Team | Starting at $12 | Monthly |
Email and inbox management
Microsoft Copilot
- G2 Rating: 4.3/5 (70 Reviews)
- Best For: Email and inbox management
Microsoft 365 Copilot is an AI tool designed to boost productivity. It helps users work faster, improve skills, and have a better employee experience. The tool provides relevant content for tasks like drafting, summarizing, and answering questions, all within Microsoft 365 apps.
Key features
- Boosts collaboration: Copilot supports teamwork and communication in Teams.
- Automates email management; Copilot sorts emails and helps draft responses in Outlook.
- Simplifies data analysis: It makes complex data in Excel easier to understand.
- Streamlines tasks: Repetitive tasks are automated to save time.
- Creates and edits content: Copilot helps you create documents, and presentations, or update existing content.
- Offer real-time support: It provides instant suggestions and solutions as you work.
Pricing
- Contact Microsoft Copilot directly for its pricing information.
How to choose the right AI tool for your business
When selecting an AI tool, start by defining your goals. Decide what problems it should solve and what results you need. Check that you have enough quality data for it to work well. Choose a tool that integrates easily with your systems.
Make sure it can scale as your business grows. Test the tool with a pilot project to see how it performs. Pick one that is easy to use and offers training resources. Confirm it meets privacy and security standards. Finally, compare costs, benefits, and vendor support to make the best choice.
Use AI business application tools to improve efficiency and competitiveness
Integrating AI into your business isn’t just an upgrade; it’s essential. AI boosts growth and efficiency by improving productivity, personalizing the customer journey, and providing valuable insights. We’ve seen how AI can transform data analysis and product development to improve user experiences and optimize processes.
Whether you lead data or product development, using AI today gives your company a competitive edge. As AI continues to evolve, it can streamline processes, improve customer experiences, and increase profits. To see a real return on investment, choose AI business application tools that fit your business needs and solve key challenges.
People Also Ask
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What are the applications of AI in business?The various applications of AI in business include customer relationship management, cybersecurity, customer service, personal assistants, content creation, and data analytics.
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How is AI used as a business tool?AI is used as a business tool to improve employee productivity, provide better customer support, and reach out to and interact with customers.